Privacy Policy

Last updated November 9, 2026

This policy explains what information CarScene collects when you use carscene.co and the CarScene apps, how we use it, and the choices you have. The short version: we use your information to run CarScene, we don't sell it, and you can download or delete it any time in Settings.

What we collect

What you give us

Account details: name, username, email, password (stored hashed), and optionally phone and date of birth. If you sign up with Google or Apple, we get your name and email from them.
Profile and garage: bio, photos, links, your cars and their details.
What you post: photos, videos, captions, stories, comments, likes, and who you tag.
Messages you send in direct, club and event chats.
Events and tickets: events you host or join, and what you enter when you register or buy a ticket (such as your name, email, phone and car details).
Reports and support requests you send us.

What we collect automatically

Location: the home city or ZIP you set, and your device's location when you allow it, to show events and people near you. You can turn device location off at any time in your phone's settings.
Device and usage: device type, app version, IP address, push notification tokens, and what you view and interact with, so we can rank your feed and keep CarScene working.
Purchases: what you bought and when. Card details are handled by Stripe, Apple or Google; we never see or store your full card number.

From connected accounts

If you connect Facebook, Instagram, Threads or X to share your posts there, we store the access those services give us so we can post on your behalf. You can disconnect any time in Settings.

How we use it

To run CarScene: your profile, feed, messages, events, tickets and notifications.
To personalize what you see, such as ranking your feed and suggesting events nearby.
To keep people safe: reviewing reports, enforcing our rules, and stopping spam, fraud and abuse.
To process payments and payouts.
To send you account emails and, if you allow, event alerts and updates. You can turn these off in Settings.
To fix bugs and improve CarScene, and to meet legal obligations.

What other people can see

Your profile, garage, posts and stories are visible to people on CarScene and, for public posts, on the web. Messages are visible to the people in that chat. If you register for or buy a ticket to an event, the organizer sees the details you entered so they can run it. People you block can't see your profile or content.

We don't sell your personal information, and we don't share it for cross-context behavioral advertising. We share it only:

With service providers that run parts of CarScene for us under contract: hosting and storage, email delivery, push notifications (Expo, Apple and Google), payments (Stripe), in-app purchases (Apple, Google and RevenueCat), and maps.
With event organizers when you register or buy a ticket for their event.
With services you connect, when you ask us to share a post there.
For legal reasons: to comply with the law or valid legal process, or to protect people's safety and CarScene's rights.
In a business change such as a merger or sale, with this policy continuing to apply.

Your choices and rights

Download your data in Settings to get a copy of your profile, posts, messages and uploads.
Delete your account in Settings. Deletion is permanent and removes your profile and content right away.
Correct your information by editing your profile.
Control who can reach you in Privacy & safety: who can message or tag you, whether you appear in search, and who you've blocked.
Turn off notifications and emails in Settings or with the unsubscribe link in any email.

Depending on where you live (for example California, or the EU and UK), you may have additional rights, such as to object to or restrict certain uses, or to complain to a data protection authority. Email hello@carscene.co and we'll respond within the time the law requires. We won't treat you differently for using these rights.

How long we keep it

We keep your information while your account is open. When you delete your account we delete your profile, content and messages. We keep limited records when we have to, for example ticket sale records an organizer needs (with your name removed) and information needed for safety, fraud prevention, taxes or legal claims. Backups are overwritten on a rolling schedule.

Security

We protect your information with encryption in transit, hashed passwords and access controls. No service is perfectly secure, so use a strong password and tell us right away if you suspect a problem.

Children

CarScene isn't for children under 13, and we don't knowingly collect their information. If you believe a child under 13 has an account, email hello@carscene.co and we'll delete it.

Where data is processed

CarScene is based in the United States, and your information is processed there. Where the law requires it, we use appropriate safeguards for transfers.

Changes

If we change this policy in a significant way, we'll tell you in the app or by email before it takes effect.

Contact

Email hello@carscene.co. CarScene, York, Pennsylvania.